Shipping policy

Shipping Policy

We currently ship to addresses within India only.

Shipping charges

• Prepaid orders (UPI, cards, net banking, wallets): free shipping on every order.
• Cash on Delivery (COD) orders: a ₹150 COD charge is added at checkout.

COD availability depends on your PIN code and order value and is shown at checkout.

Dispatch and delivery

Orders are processed and dispatched within 24 working hours of order confirmation (excluding Sundays and public holidays). Once shipped, delivery usually takes 2–5 business days; metro cities typically receive orders within 3 business days. Remote locations may take longer.

A tracking link is sent by SMS/email once your order ships.

Delivery issues

If your parcel arrives damaged or tampered with, please photograph it and contact us at info@cosmecell.com within 7 days of delivery. See our Refund Policy for replacements and refunds.

Contact

Zign Beauty Private Limited (Cosmecell), No. 170, 1st Floor, Gangondanahalli Main Road, BCC Layout, Opp. Chandra Layout Park, Bengaluru, Karnataka 560040, India.
Email: info@cosmecell.com · Phone: +91 8618622012